I've been using Fuller's for years to replace batteries, and perform repairs on my Tag Heuer watch. They have always exceeded my expectations, and are easy to work with. The crown and post came loose on my watch a few years ago because I always seem to snag it on my jeans pocket reaching for my keys. They completed the repair, and replaced all the seals to return it to like new. Recently the crown came loose again because of the same user error, except water got into it. I left it with them to repair it, and they took the entire watch apart, replaced the seals and installed a new battery at no charge. I only had to pay to have it pressure tested by a third party. I will never take my watch anywhere else.
My go-to jewelry place for years; but today they totally exceeded my expectations! I asked about rhodium dipping my yellow gold wedding set; and while I would normally need to leave it, Sherry asked the jeweler if he had time to do it then and there, because I was so excited. He was amazing and said he had time; and in less than 15 minutes I had it on my finger! It is gorgeous!! You guys are the best!
I took 3 of my watches to Fuller's Jewelry yesterday to get the batteries replaced. I was excited to find a local jewelry store with 5 star ratings to change my batteries. BEWARE, the great reviews are sponsored. My first clue should of been when I walked inside the store, there was a sign stating they give a $20 credit in exchange for 5 star reviews. However I proceed to get my batteries replaced, they looked legit. 2 out of the 3 watches got the back plate scratched and my Michele watch also got a side scratch on the face. Although upset about the whole deal, I only asked them to remove the scratch they made on the side of the face. I talked to the jeweler about the scratch and he was very unprofessional and blamed me for it. I was not asking him for a credit, I simply wanted them to make it right and buff the scratch or do something to get rid of it. They refused. I keep my watches in very good shape and take great care of them. I want the people who are repairing them to do the same. Moral of the story, if you have expensive watch consider taking it elsewhere, otherwise BEWARE they may scratch your watch as they are not careful. You get what you pay for. In hindsight, I wish i paid a little extra and got it done at a more reputable place.
Sherri is fabulous!!! I have been her customer for over 20 years. She has helped me with specialty pieces and is always willing to give advice for new items. Come in and let find something you will love as much as I love my special pieces
Great customer service. Fair prices with good discounts available. I'm from Philadelphia and needed a jeweler in Addison. A quick Google search lead me to this place and I'm glad I decided to use this jeweler.
Fuller S Jewelry is a US Jewelry Store based in Addison, Texas. Fuller S Jewelry is located at 15164 Marsh Ln, Addison, TX 75001, USA.
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