Helpful staff and great selection. Prices are surprisingly low on many items.
Charter provides a nice quality rental product and excellent customer service. Last year I rented enough furniture to furnish a one bedroom apartment for a few months and was actually impressed with the quality of the rental furniture I received. It looked like new or very, very lightly used furniture. This year I contacted them again to rent furniture for a few months based on my prior experience. This time the sofa provided with the living room set was really worn out - seat cushions support gone and the fabric obviously worn and pilled. All the other pieces were fine and similar to the product quality I experienced last year. I did not want to be "that person" who is always a complainer, but was very dissatisfied with the sofa.it was worn out and uncomfortable. I took a few pictures and sent them to the Charter Account Rep I had worked with explaining I was unhappy with it. I received a call within the hour and he agreed with me completely. It turns out there was a glitch at their warehouse and the sofa I got was supposed to have been removed from their inventory. Not only did they apologize twice, they replaced the entire living room set with a more expensive line - brand new furniture within two days. I am very impressed.
I have been using Charter Furniture for years to set up furnished apartments. Not only is Charter an amazing, reliable company for furnishing needs, my rep Ray Morris is incredible and always available to help.
Great prices, quality selections. Available for immediate delivery
I've used Charter Furniture for every aspect of my house. I will never go anywhere else, service is exceptional and pricing is spot on! This is your go to place for any furniture need including accent pieces and art!
Charter Furniture Dallas is a US Furniture Store based in Addison, Texas. Charter Furniture Dallas is located at 15101 Midway Rd, Addison, TX 75001, USA.
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